{"id":1179,"date":"2025-03-30T22:22:27","date_gmt":"2025-03-30T14:22:27","guid":{"rendered":"https:\/\/esi-wp-dev.technine.com.hk\/?page_id=1179"},"modified":"2025-07-06T23:30:51","modified_gmt":"2025-07-06T15:30:51","slug":"audiocodes-voca","status":"publish","type":"page","link":"https:\/\/esi-asia.com\/audiocodes-voca\/","title":{"rendered":"AudioCodes Voca"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_988638244\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/5559852-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-collapse row-full-width align-middle\"  id=\"row-413199751\">\n\n\n\t<div id=\"col-2141370253\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\n<h1><span style=\"font-size: 170%;\">AudioCodes Voca<\/span><\/h2>\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2141370253 > .col-inner {\n  padding: 5% 3% 0px 3%;\n}\n@media (min-width:550px) {\n  #col-2141370253 > .col-inner {\n    padding: 0px 3% 0px 13%;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-862240036\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_952472156\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1208\" height=\"594\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/AudioCodes-Voca2.jpg\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/AudioCodes-Voca2.jpg 1208w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/AudioCodes-Voca2-300x148.jpg 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/AudioCodes-Voca2-1024x504.jpg 1024w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/04\/AudioCodes-Voca2-768x378.jpg 768w\" sizes=\"auto, (max-width: 1208px) 100vw, 1208px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_952472156 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_988638244 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_310160282\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-1031221899\">\n\n\n\t<div id=\"col-1270369250\" class=\"col medium-11 small-12 large-11\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-223618485\">\n\n\n\t<div id=\"col-1999955453\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(235, 235, 235);border-radius:7px;border-width:0px 0px 1px 0px;\">\n\t<\/div>\n\t\t\t\n\n<h2><span style=\"font-size: 140%;\"> AudioCodes Voca<\/span><\/h1>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<p>Voca is a certified Microsoft Teams Contact Center built in Azure with ready-to-use conversational AI. With a lightweight design, Voca gives you the trusted reliability of Teams Phone, the speed to make drag-and-drop changes, and flexibility of only paying for what you need. Voca easily scales to every Teams user across the company \u2014 whether it&#8217;s the main service desk or departments beyond the contact center. Microsoft Teams and Voca, the perfect connection for unifying your customer and employee experience.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_310160282 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_801497135\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-570511473\">\n\n\n\t<div id=\"col-1534437265\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2637895700\" class=\"text\">\n\t\t\n\n<h2><span style=\"font-size: 140%;\">Key Features<\/span><\/h1>\n\n\t\t\n<style>\n#text-2637895700 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-222044448\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-1094012684\">\n\n\n\t<div id=\"col-1659632591\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/tracking_3705150-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/tracking_3705150-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/tracking_3705150-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/tracking_3705150.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Drag-and-drop Flow Designer with API Requests<\/h3>\n<p>Build custom call flows for any service scenario in minutes, with a no-code flow designer to automate connection to all your systems.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1541544693\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/data-warehouse_1809074-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/data-warehouse_1809074-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/data-warehouse_1809074-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/data-warehouse_1809074.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>CRM Integration<\/h3>\n<p>Connect your CRM data with a Conversational IVR call flow to automate data collection into CRM and personalize caller experiences with customer information like open tickets, prescription renewals, purchase history, etc<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1378844227\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/synergy_11126948-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/synergy_11126948-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/synergy_11126948-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/synergy_11126948.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Voca is Built in Azure &#038; Uses Microsoft Teams Calling<\/h3>\n<p>Trust the reliability that comes with a native Azure-based app using Teams calling infrastructure &#038; client platform to deliver collaborative customer and agent connection.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1421814678\">\n\n\n\t<div id=\"col-1314962874\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Manage Every Customer Interaction from a Single Screen<\/h3>\n<p>Organize interactions by channel and service complex interactions with dedicated call controls, and integrated CRM data right from the Worker App.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1852574872\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/follow-up_18613796-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/follow-up_18613796-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/follow-up_18613796-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/follow-up_18613796.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>No Agent Limitations<\/h3>\n<p>A limitless number of agents and supervisors can log in as Teams users to the Voca Worker Application.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1768502571\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  style=\"margin:0px 0px 10% 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call-service_15755344-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call-service_15755344-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call-service_15755344-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call-service_15755344.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Embedded Conversational AI<\/h3>\n<p>Use pre-trained Natural Language Understanding, Speech-to-text, and Text-to-speech to handle routine customer questions and free up your agents for more challenging issues.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-570511473 > .col > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #row-570511473 > .col > .col-inner {\n    padding: 0px 0px 0px 5%;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_801497135 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\n\t<section class=\"section\" id=\"section_1071485803\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1709\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/vivid-blurred-colorful-wallpaper-background-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\t<div class=\"ux-shape-divider ux-shape-divider--top ux-shape-divider--style-curve-opacity\">\n\t\t<svg viewBox=\"0 0 1000 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveAspectRatio=\"none\">\n\t\t<path class=\"ux-shape-fill\" opacity=\"0.15\" d=\"M0 14C0 14 88.64 17.48 300 50C560 90 814 77 1003 40L1015 68L1018 104H0V14Z\"\/>\n\t\t<path class=\"ux-shape-fill\" opacity=\"0.3\" d=\"M0 45C0 45 271 90.13 500 77C657 68 830 30 1015 14V100H0V45Z\"\/>\n\t\t<path class=\"ux-shape-fill\" d=\"M0 58C0 58 188.29 90 508 90C798 90 1002 55 1002 55V100H0V58Z\"\/>\n<\/svg>\n\t<\/div>\n\n\t<div class=\"ux-shape-divider ux-shape-divider--bottom ux-shape-divider--style-curve-opacity\">\n\t\t<svg viewBox=\"0 0 1000 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveAspectRatio=\"none\">\n\t\t<path class=\"ux-shape-fill\" opacity=\"0.15\" d=\"M0 14C0 14 88.64 17.48 300 50C560 90 814 77 1003 40L1015 68L1018 104H0V14Z\"\/>\n\t\t<path class=\"ux-shape-fill\" opacity=\"0.3\" d=\"M0 45C0 45 271 90.13 500 77C657 68 830 30 1015 14V100H0V45Z\"\/>\n\t\t<path class=\"ux-shape-fill\" d=\"M0 58C0 58 188.29 90 508 90C798 90 1002 55 1002 55V100H0V58Z\"\/>\n<\/svg>\n\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-894670001\">\n\n\n\t<div id=\"col-524080817\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h2><span style=\"font-size: 150%;\"> Benefits <\/span><\/h1>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-equal\"  id=\"row-1599432296\">\n\n\n\t<div id=\"col-122043078\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/call_17783407.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><strong>Enhanced Customer Experience<\/strong><\/h3>\n<p>Voca leverages conversational AI to automate interactions, such as IVR (Interactive Voice Response) and call queuing, providing customers with quick and efficient service<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-122043078 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-398916007\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/phone-support_17450979.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><strong>Seamless Integration<\/strong><\/h3>\n<p>Voca integrates smoothly with Microsoft Teams, consolidating telephony and contact center functionalities into a unified communications platform<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-398916007 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-231988804\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/marketing_13593860-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/marketing_13593860-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/marketing_13593860-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/marketing_13593860.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><strong>Flexibility<\/strong><\/h3>\n<p>It can connect with various PBX systems and contact centers, offering flexibility in deployment and ensuring compatibility with existing infrastructure<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-231988804 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-equal\"  id=\"row-1379684947\">\n\n\n\t<div id=\"col-630126339\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/group_13203110.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><strong>Real-Time Analytics<\/strong><\/h3>\n<p>Voca provides real-time dashboards and historical analytics, enabling enterprises to monitor performance, identify issues, and make data-driven decisions to improve service quality<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-630126339 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1989934434\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/application_2562007.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><strong>Improved Productivity<\/strong><\/h3>\n<p>By streamlining communication processes and automating routine tasks, Voca helps improve employee productivity and efficiency\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1989934434 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-665013111\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-top text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-300x300.png 300w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255-150x150.png 150w, https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/impression-rate_9046255.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3><strong>GDPR Compliance<\/strong><\/h3>\n<p>Voca ensures data protection and privacy, complying with GDPR regulations, which is crucial for maintaining customer trust\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-665013111 > .col-inner {\n  padding: 5% 5% 5% 5%;\n  border-radius: 20px;\n  max-width: 520px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1071485803 {\n  padding-top: 50px;\n  padding-bottom: 50px;\n}\n#section_1071485803 .section-bg-overlay {\n  background-color: rgba(255, 255, 255, 0.366);\n}\n#section_1071485803 .section-bg img {\n  object-position: 26% 88%;\n}\n#section_1071485803 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1071485803 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1378683764\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/esi-asia.com\/wp-content\/uploads\/2025\/03\/5559852-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-2057190712\">\n\n\n\t<div id=\"col-1044635301\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-965467015\" class=\"text\">\n\t\t\n\n<h3><span style=\"font-size: 200%;\">Get In Touch<\/span><\/h2>\n\n\t\t\n<style>\n#text-965467015 {\n  color: rgb(255,255,255);\n}\n#text-965467015 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-2069331336\">\n\n\n\t<div id=\"col-1550411868\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-left\" style=\"background-color:rgb(251, 250, 250);\" >\n\t\t\t\n\t\t\t\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f455-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"455\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/1179#wpcf7-f455-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"455\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f455-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><span id=\"wpcf7-68afca6b64c1e-wrapper\" class=\"wpcf7-form-control-wrap honeypot-901-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-68afca6b64c1e-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-68afca6b64c1e-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"honeypot-901\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/p>\n<p><label> Your name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Company Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Company-Name-303\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"Company\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Company-Name-303\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Contact number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-147\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-147\" \/><\/span> <\/label>\n<\/p>\n<p><label> Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p>ESI ASIA is committed to protecting and respecting your privacy, and we'll only use your personal information to administer your account and provide the products and services you've requested from us. From time to time, we would like to contact you about our products, services, and other content that may interest you.\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p>\n<p><input type=\"hidden\" name=\"contact_form_7_recaptcha\" value=\"g-recaptcha-Fdnm8pa7hkQ0ELD\" class=\"g-recaptcha-explicit-id\"><div id=\"g-recaptcha-Fdnm8pa7hkQ0ELD\"><\/div><span class=\"wpcf7-form-control-wrap g-recaptcha-explicit\" data-sitekey=\"6Lcsoz8rAAAAAB8kBfNZikdZbfFWaCnOUFBiGLHT\"><\/span>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1550411868 > .col-inner {\n  padding: 8% 10% 5% 10%;\n  border-radius: 15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-middle align-center\"  id=\"row-966124379\">\n\n\n\t<div id=\"col-325105245\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 36px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"color:rgb(255, 255, 255);\">\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"utf-8\"?>\n<!-- Generator: Adobe Illustrator 25.2.3, SVG Export Plug-In . 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